Business Excellence

Agile development for urban digitalisation: insights from the creation of Dresden’s smart city strategy

Avison, D.E., Lau, F., Myers, M.D. and Nielsen, P.A. (1999), “Action research”, Communications of the ACM, Vol. 42 No. 1, pp. 94–97. Battisti, D. (2020), “The digital transformation of Italy’s public sector: government cannot be left Behind!”, JeDEM – eJournal of eDemocracy and Open Government, Vol. 12 No. 1, pp. 25–39. BBSR (2021a), “Neue Leipzig-Charta: […]

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The role of management accounting on the relationship between corporate social responsibility and performance in SMEs

Abstract Purpose This study aims to explore corporate social responsibility (CSR) implementation in small and medium-sized enterprises (SMEs) and examines the role of management accounting practices (MAPs) in the relationship between CSR and performance in SMEs. Design/methodology/approach A questionnaire survey was conducted among 1,000 SMEs in the southern region of Malaysia, and 203 valid replies

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CSR performance practices and COVID-19 – a qualitative study of SME owners in UAE

Study findings show that there was a clear shift during the pandemic to place more focus on employees. CSR performance practices are dominated by strategies for caring for the environment and employees. During the pandemic, the priority was paying employees at least a portion of their salary despite financial hardships and ensuring their health and

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Baldrige Executives Explore Best Practices, Leadership Challenges as They Complete Yearlong Fellowship

Fourteen senior leaders from a variety of U.S. organizations recently joined more than 135 other executives as graduates of the Baldrige Executive Fellows Program®. Using as their roadmap the Baldrige Excellence Framework®, the Baldrige Fellows explored how world-class organizations from many sectors—Baldrige Award recipients—and their senior leaders have achieved performance excellence and stimulated extraordinary innovations.

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Advertising and financial performance: insight from a competitive market in Africa

The findings show that advertisement has a positive relationship with sales but an insignificant relationship with return on asset. Furthermore, the results indicate that larger firms outperform smaller ones when using advertisements to enhance their sales. On the contrary, there is no significant difference between the use of advertisement by young and older firms in

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Advanced Supply Chain Analytics Investment Is Worthwhile

In late 2022, APQC carried out a quick poll of 278 manufacturing organizations about the use ofadvanced analytics in supply chain. ‘Advanced analytics’ refers to technology-enabled, complex processes of examining large and varied data sets to uncover key trends, unknown correlations, customer preferences, and more to make better-informed business decisions.  A majority of respondents (83

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Bayh-Dole Update Webinar is a Resounding Success

The field of technology transfer is vibrant and fast-moving, and the Bayh-Dole Act regulations shaping federal tech transfer respond and adapt to changing circumstances, new needs, and evolving developments and necessities. Changes to the Bayh-Dole Act regulations are coordinated by the National Institute of Standards and Technology (NIST), and the latest round of regulation revisions

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Executives Embark on Year-Long Fellowship, with Baldrige Framework as Foundation

In April 2023, 17 executives began a year-long leadership development journey in the prestigious Baldrige Executive Fellows Program, the only leadership fellowship that provides one-on-one access to leaders of Baldrige Award recipients. Through planned visits to award recipient sites in Georgia, Pennsylvania, and Virginia, as well as networking with other executives, the Baldrige Executive Fellows

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