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The Most Critical KM Skills Are the Hardest to Teach

The knowledge management field has become increasingly professionalized in recent years, with more standardized job requirements and degree programs targeted at KM roles. But a lot of KM is about creative problem solving, relationship building, and trust—and there’s no step-by-step handbook to get those right.  When we survey KM professionals about the skills their teams […]

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Case Study Shows Large System Using Baldrige Criteria as Management Framework

A large, complex health system with multiple service lines—a fictitious Baldrige Award applicant—is the focus of the 2022 Baldrige case study that is now freely available for downloading. The Copansburg Regional Health System (CRHS) Case Study illustrates the practices of a large health care system using the 2021-2022 Baldrige Excellence Framework®: Proven leadership and management

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Pengembangan SDM SPI dalam Membangun Kapasitas Serta Budaya Sadar dan Tangguh Risiko

Oleh: Fitri Sawitri – The WAY Academy Tulisan dibuat berdasarkan intisari percakapan antara praktisi manajemen risiko sektor publik – Inspektur Jenderal Kementerian ATR/BPN, Bapak Sunrizal dengan Ketua Dewan Pengawas IRMAPA, Bapak Antonius Alijoyo di sela kegiatan ‘Risk Awareness and The Importance of GRC” yang diselenggarakan oleh Kementerian ATR/BPN pada tanggal 21 Desember 2022 di Jakarta.

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Baldrige Program Update: Several New Initiatives Under Way

The Baldrige Performance Excellence Program (BPEP) is currently planning and implementing several new initiatives, including an external, program-wide review for increased reach and impact; examiner-led assessments of ten organizations that applied for feedback only; and collaborations with the Department of Commerce (DOC) and the National Institute of Standards and Technology’s (NIST’s) Manufacturing Extension Program (MEP)

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